English
ensage GreenMover Membership Program
Membership Levels
1. What are the ensage membership levels? How do I level up?
ensage membership levels automatically upgrade based on 'effective accumulated riding distance' with a one-year validity period. You need to continue riding within the validity period to maintain your level.
Note: 'Effective distance' must be outdoor actual riding verified by the system. Synced through devices like Strava and determined by GPS and activity type.
2. Do levels expire or get downgraded?
3. What are the benefits for different levels?
4. Are there any restrictions on distance calculations?
5. Where can I check my membership level and upgrade progress?
6. Are past historical records counted?
7. Do ensage collaboration event distances count toward membership levels?
8. What should I do if I find errors in distance calculations?
9. Are there any future plans for membership levels?
